The TV commercials make it look really good, but when pulling into the drive-thru here at 4:30pm, I ordered the taco salad and was told, '...we don't have any of the tortilla chips for the salad...is that ok?'
No, that is NOT okay...! Coming here specifically for the taco salad, not having the tortilla chips is unacceptable! Are you gonna dump the chili into a salad bowl and add salsa? No, that is NOT okay.
The restaurants should have inventory on hand, especially when introducing a new menu item, ... it's sad that your inventory can only get thru the lunch rush... it's 'dinner time' and the menu items are unavailable.. had I known this, I certainly would not have visited.
This location continues to fall short of customer satisfaction.... smh