I have been a customer here for 25 years. It has declined in recent years, but it remains my favourite grocery store in this part of the city. Do I wish they had more service staff on their daily schedule? Yes. But beyond that, I am satisfied. The staff who do work there are mostly committed and seem to care. Some are even truly great at what they do. Occasionally, I get pissed off and take a break. But shopping elsewhere only convinces me to come back to Oakridge.