I recently moved to Phoenix and was referred to the clinic by a fellow allergy sufferer. I've never had acupuncture before, so I was pretty nervous, especially about the community setting. The great reviews helped alleviate my fears, and it definitely lived up to the repeat 5 star ratings. Mayo is great, and explained everything thoroughly since it was my first treatment. I had a little trouble relaxing, and at one point I had a snorer next to me, but I felt great when I left! I'll likely take an eye shade next time to help me tune out even more.