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  • Came here for my birthday with a group of friends last night and left feeling dissatisfied. Standard All Star food quality aside, I have to write this review because of the service I received. I was extremely unimpressed when we wanted to place our orders but our server was more focused on flirting with my friend for 10 minutes first (and then later for the rest of the night)? Like is she at work or not? Later she brings the drinks and we find out she missed one of the cocktails. Food is brought out later, minus my order and my friend's. Whatever, we chill for the next 15 minutes waiting. Still no wings. Concerned, we ask our server about the orders. She seems surprised and I'm thinking that she didn't even know she was missing two whole orders? She says that we'll be getting them soon, as she takes more of my friends' orders for round 2. Finally my food is brought out 30 min after everyone else but it felt like a waste because everyone else was finished their food and waiting on me. I let a manager know about the situation and he was very empathetic and friendly but honestly on my birthday, it felt ridiculous and I didn't want anything like this to happen at all. He ends up apologizing on her behalf, taking the auto-gratuity off and giving a discount. The server ended up not apologizing personally at all and avoided full eye contact with me for the rest of the night, trying to scavenge whatever tips from the rest of my friends. Girl just apologize! This whole situation could have been avoided but I ended off my night at All Star with still a very bitter taste and birthday memory.
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