7/28/16 ordered pizza at 12:40 pm at 1:43 pizza was delivered and cold so we sent the pizza back with the delivery driver. Called the store to let them know the pizza was cold and that we want our pizza, the young guy that answered the phone was ok then he spoke with the manager who said the order would be redone. I instructed him we would be there to pick up the pizza instead of waiting for the delivery driver again.
I sent my assistant to pick up the pizza and nothing but aggravation once she arrived.
It is now 2:05 pm and my assistant is just now getting back with HOT pizza.
When my assistant asked if we she could have a drink since we were billed for a delivery charge the manager then told her that there is .40 cent difference.
IS THIS A REAL CONVERSATION? WITH SUCH A HUGE INCONVEINENCE YOU HAD THE AUDACITY TO TELL THE CUSTOMER THERE IS A .40 CENT DIFFERENCE.
NEVER AGAIN. AND LET ME TELL YOU HOW MUCH I LOVE THERE THIN CRUST PIZZA. LOOKS LIKE I NEED TO FIND A NEW PLACE FOR THIN CRUST.
I HOPE SOMEONE SEES THIS THAT WILL HELP IMPROVE THIS CUSTOMER SERVICE.