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  • Ewing has a customer for life in my husband and I. We went out to Red Rock canyon for what we thought would be a quick drive. Hadn't been off roading recently but we were going to check out an easy run. Pulled off to the side of a trail and husband tried to engage the 4 wheel drive. After a small struggle to engage the gear, we lost all tension in the 4 wheel drive and lost any gears in the normal transmission. We were afraid we had blown the transmission completely. As we started counting dollar signs of repair in our heads, we flagged down some park workers who said they would send a ranger out to us. 20 min later, a ranger found us and called in a tow. Based on where we were, a flatbed wasn't going to work. A four wheel drive wrecker was the only option...at an estimated rate of $275 an hour...and a 2-3 hour wait. Being 2:30 already...we resigned to being in it for the long haul. The ranger came back to let us know that they found a wrecker to be there in an hour. Thank God! As we enjoyed the scenery of red rocks and big horn goats, we eyed the wrecker coming up the trail. Jon showed up with a great attitude and conversational spirit. He could have easily just strung the jeep up and pulled us back to town but...he problem solved with us. Luckily, a fellow jeeper stopped by and offered help. Turns out transmission was generally fine, we just busted the 4 wheel drive cable. Jon was able to leverage the cable back to the 2H position and we DROVE out of the trail...thousands of dollars saved. Jon will be getting a Christmas gift from The Bennett's this year.
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