Hungry and tired, stopped here for dinner. Sat in bar, table was immediately and apologetically wiped down. Waiter arrived quickly and took drink order. Dinner soon followed. Steak portion was tough and pretty much inedible. We notified our waiter who in turn notified the General Manager Alex who promptly came to our table to make sure we were properly taken care of. Offered us a fresh piece of steak or dessert to compensate for the tough meat. Personally delivered the dessert and again offered his apologies.
Customer service at its best- will definitely return here again! Thanks Alex for making us feel important