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| - I've ordered take out from Curry Leaf a few times. The food is good, a lot of flavor and spice but the customer service sucks. Each time, the person that has taken down my order has been short and grumpy.
My experience tonight prompted this review. Tonight, I called to place a to go order and was placed on hold, but I could still hear everything. Right after I was placed on hold, the woman started to take down a huge walk in take out order. After 10 mins, and the order was placed and paid for, nobody came back to the phone to take my order (it's like they set the phone down and walked away). I called back numerous times for the next 30 mins and the line was busy. I finally got through and placed my to go order (an entree, extra rice and plain naan). When I finished, the woman said "that's all you want?" How rude. I said yes and she told me, "well if that's all your ordering it will be 50 mins before it will be ready. I'm busy and just got a big order." I told her I know I heard the order while I was on hold for 10 mins. She said "oh yeah, well I have a full house now and if that's all you're going to order it will be at least 50 mins." I hung up after that. I got the impression that if I ordered more food and spent more money it wouldn't be such a hassle. What poor communication and customer service skills.
If you're ordering a lot of food $$$ then you'll probably have a different experience here. I never felt my business was important to them or that they cared if I came back. So, I'm going elsewhere.
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