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  • WORST PLACE EVER! Honestly i wouldn't even give them one star. The first time ever coming there with my family they numbed my mothers mouth (about to remove a tooth) because they had two people with the same name and had them mixed up. All we came there for was a clean and x-ray!!! Then i scheduled to have my wisdom teeth taken out. when i showed up i went to the back and they started cleaning my teeth and did an x-ray. i told them after, i scheduled to have my wisdom teeth taken out so when i went to the front desk to talk to them, they told me they didn't even see an appointment in the book for me. i asked them so why would you guys just take me back there and go through a whole process without knowing exactly what i came for and expect me to pay??? As the money isn't the issue, its the fact that they couldn't simply tell me when i got there they didnt have me as an appointment for that day and ASK what i came in for. Now i received a letter in the mail saying they have been trying to contact me for a year over a bill i owe since the incident happened ( which i never went back to them after that) and like i said paying isnt the issue. They had the nerve to tell me i owe it when i come in to speak to the manager. Which i have never received a letter from them besides this one. They also want to tell me they have it in their notes that they have tried to call and when i asked what number they have tried to call. it wasn't even mine.. They are a joke and honestly don't recommend them to anyone. i should have never went back to them after the incontinent happened with my mom but all i ever came in there for was a teeth cleaning ever six months, and how can you mess that up? I also contacted my insurance to see if the information was correct . They let me know I didn't even owe HALF of what prestige was charging me . I owe 32.80 and they want to charge me $164 ?? When I came in for my app I had at 1 to speak to the manager. She wasn't even in the office and was still in a different meeting . Front desk asked me if I wanted to wait and I told them no and gave them the information my insurance provided me of my remaining balance. They will never get another penny from other than what my insurance claims I owe, nor have I herd anything back from the managwr.
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