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  • When I've ordered online from Ikea, the shipping is always fast, delivered in a window, they call ahead, and it's super professional. I should do this all the time. However, sometimes you do need to see the furniture so you can really visualize it. This Ikea is okay. They have some real staffing issues, like if you want to buy a couch or get some kitchen help, you basically have to hover and swarm around the one or two staff people, who are obviously overwhelmed and having a tough time referring who was in line first and people who are claiming they just need 30 seconds for an answer. Also, this is going to sound really silly, but once I paid for some food at their express line-up place (you can get hot dogs, frozen yoghurt), and she gave me the wrong change. She shorted me $1. This is not a big deal, but she did. When I pointed it out, she had to get her manager so they could count the till. The manager said, well actually, her till is less than it should be, so she doesn't have extra money, therefore she didn't shortchange you. This is the worst logic ever - she has obviously made mistakes on other people's change, so the fact that her till is off means...she didn't make a mistake on mine??
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