We are locals and we love the El Cortez. Tonight we were extremely disappointed in the service level at Siegel's and we will not be back. The soft drink runner was great, but the main server Valerie ruined our experience. A cocktail was ordered, and after asking multiple times, even from the manager, it finally arrive after about 40 minutes. Two entrees arrived luke-warm. The third entree arrived five or ten minutes later. The fourth arrived another ten to fifteen minutes later. The steak was not medium and the potato was not mashed, but we had a show to catch and just couldn't wait any longer. The restaurant did comp the cocktail and the last entree. From the looks of things, other guests at tables around us were having the same issues. The wait staff seems to spend most of their time off the floor, away from guests. Are they also cooking the food? Are they on break? It seems like a management issue if we were not the only ones with this experience.