this company stucks! john manager for l &s told me because my home insurance company didnt want to pay $125 which is saturday rates that we get late hours when places are closed. i inform him i have two kids with medical condition, they didnt care. im still waiting on service. there will be another post on the service. any home insurance company or anyone call air repair their rate are the same 7 days a week for $49.95 and it get waive if any repairs are done on the same day.THE POST ON 6/29/13 WAS WRITING BY ONE OF THEIR EMPLOYEE'S. WHAT CUSTOMER GOING TO KNOW THE ENTIRE STAFF ON ONE SERVICE CALL UNLESS YOU HAVE TO CALL SEVERAL TIMES. AND THAT ONLY HAPPEN WHEN YOU HAVE A PROBLEM. GET REAL.