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  • HORRIBLE CUSTOMER SERVICE - First time buyers to Living Spaces, we purchased a $900 sideboard. The one on the floor had issues where the doors would not close properly...it was actually built wrong where the hinges on one side of the doors were actually welded on backwards. When ordering our new piece, the floor manger assured me the new item would not have the same defect. Got our sideboard, and sure enough - it was also built with the hinges welded backwards. Rather than pick up the item and swap it for us, they sent out a technician to try and "fix" the doors, even though the issue wasn't repairable. After 3 weeks of unreturned phone calls, they finally they agreed to let me return or swap the item, but only if I brought the item back to them - they refused to pick it up unless I paid a $99 fee! Speaking to a manager got me nowhere. It's incredible how a company refuses to take care of customers, especially when they have sold faulty furniture.
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