My first 2 times I ate here was amazing. The biggest buffet I went to in Las Vegas, NV.
The last time I ate here was HORRIBLE. I went here on Dec. '09 and they had this special where locals get half off the price. Like for locals per person would only be $7 but for tourist would be $14. So we waited for 1hour and 30 minutes in line. when we were almost there the line split to two. they had one line for locals and one line for tourist. So we couldn't see that little sign that was being blocked by the crowd so we just went to any line. The couple infront of us was locals also so since we couldn't see what was going on and nobody was there to assist us. We just followed the couples infront of us. When we went to go pay on this machine and we put our zipcode. We found out that we was on the wrong line and the only choice we had was to pay the full price. So before we got seated we told the waiter and another employee and they all said that they can't do anything about it. I asked to speak to the manager and they said that she was not available and they refused to let us talk to her. THAT WAS THE FIRST RESTAURANT I EVER GONE TO IN LAS VEGAS THAT SAID THEY CAN'T REFUND YOUR MONEY, GIVE YOU THE PROMOTION AND SAID THAT THE MANAGER WAS UNAVAILABLE. We had family over from Sacramento so unfortunately we ended up paying over $200 total which means we lost $60. We couldn't do anything about it. I'm pretty sure they were LAZY and IT WAS SO BUSY that they didn't even CARE to try to do anything about it. So we had no choice but to make it worth it. But yeah right! the waiter was rude and we had to look for him and go up to him to ask to take our plates and give us a refill. HORRIBLE. My family and I are never eating here again. Which makes this restaurant lose 3 stars from me.