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  • Completely upset about this experience, I went on a Friday at lunch and when I arrived there were only two customers in line. I placed my order with the dough person, then waited for the next gal in line to do the sauce and cheese process, she apparently needed more experience. It took her FOREVER to do the previous order of three pizzas and finally she started on mine, someone came from the back with a call in order and she stopped mid sauce on my pizza and started that order of 3 pizzas, all the while the rest of the crew waited for her to finish the sauce and pizza process so they could place the toppings and hand the pizzas to be cooked in the oven. The next few employees in the prepping line looked rather anxious as the line began to build, finally my pizza was pushed down to the next guy and given to the oven guy, relieved as I have only an hour for lunch, I paid, got my drink and began waiting for my name to be called. 20 mins passed, I began to become anxious, I asked the guy working the register, "how much longer" to which I was told they'd call my name when it was ready, I explained that other people who had placed their orders after me were eatting, asking him to double check. he replied, "we're a little busy!" by then the line to order was to the door. Another lady came up, asking about her order also upset, finally my name was called! Only they weren't giving me the right pizza, so after another few minutes, apparently it was decide...my pizza was accidentally given to someone else. A male manager came over to the register, began to issue a refund for my pizza, handing me the cash and never apologized or anything. Needless to say I was upset that I was still hungry, late back to work and had been treated poorly. If this is the new revolution in pizza, I think I'll pass.
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