Alright, I'm updating my review to say that this place really did go out of their way to work with me when I told them that the phone I originally got from them was junk. I was thinking that they wouldn't give me a replacement phone after the return policy had passed, but they were really understanding and not only honored it, but when I wanted to upgrade to a better model, they gave me a good price and threw in a case for good measure. They told me to come back and get a replacement battery if this phone's battery had any issues, and to get repairs if I needed it. So far, the phone has been so much better than the phone I returned. They seem to think that it was the iPhone 6 just wasn't that great of a phone, but regardless, my frustrations are over.