The food here was pretty good. I came here with a few coworkers during our lunch break. Customer service was lacking. We were not greeted when we walked in or acknowledged when we were standing looking at the menus.
The biggest issue I had was the cleanliness.
The tea urns that the store looked like they have NEVER once been washed they are brown and dirty with no lids to prevent contamination. The soda station itself was covered in what looked like dirt with a water marks everywhere. I work in the food service industry and tea urns and the soda station should never look like that. The only way that they get that way is when they're not washed.
Multiple of the meals we purchased were supposed to receive sauce and we got none and when I went to ask for some I was handed one. When I asked for more the cashier just looked at me and then I had to explain what we ordered. For two chicken finger meal's onion rings and cheese curds we received three sauces. They acted as tho it was an unconvinced to get me sauce! There were 6 of us eating we needed sauce.