I dined in with my gf on a whim at around 8pm on a Monday night and most certainly regret it. We we definitely not dressed in the typical business casual/business professional attire like the rest of the customers were. I was in jeans, t-shirt, and baseball hat. My girlfriend was in a hoodie and jeans. And let me tell you, our waitress definitely treated us as if we didnt belong there. She glazed through the menu and the specials for us and asked us for our drink orders. We ordered some martinis off their featured list. 10 min later our drinks arrived and she arrived to take our orders.
We decided to do the tasting menu they had available so we could try a couple different things. The Caprese salad came out relatively quick. We both really enjoyed it. It was flavorful and plentiful. Now came the really annoying part. We sat at our table for over 25 min before our entrees came out. The entire time without even a check back from our waitress to see how we were doing. We could see the server station from our table and watched her just sit there talking with other servers and cooks. I got the penne with broccoli and she got the Ziti. My pasta was horrible, no flavor at all. If I wanted pasta with light butter I would have made it at home and saved the $17. The Ziti was much better than my pasta, it had good flavor but was way over portioned with the peppers. I will re-state that even up to this point we still had not seen our server again. There was another waiter (not a waiters assistant) that had to stop and get us refills and check if we were ok. It wasnt until 15min after we had finished with our entrees that she finally came back over and asked us which dessert we wanted to get.
We ordered the canoli. They were decent but you could tell they were not fresh and the outer part was way too hard and slightly stale.
Overall the service was definitely the part that completely ruined my experience at that place. Just because I wasnt dressed in my business attire, does not mean we should have been treated any different than those who were. I will never go back and definitely never recommend this place to anyone.