Was really looking forward to this ice cream spot because it's old fashioned ice cream rather then these fancy frozen yogurt places that are just not real ice cream. The place looks very inviting from Gilbert rd. We came here on a Friday evening around 730 pm and although the ice-cream was good the store was very poorly taken care of. I first noticed the menus to look at rather then looking up at the board, they were dirty/sticky, who knows how long it's been since they were wiped down I put that right back and preferred to look up at the board. The display cases look very tacky with paper written flavors and taped to the display, the freezer closest to the main door had a broken hinge so when they opened and closed the lid it was very noticeable that it's broken. The employees were not that friendly. No welcome in, or would you like to sample some flavors. When we sat down at the table I was looking at the wall and noticed alot of dried ice cream among other spilled ingredients splattered on the wall, the chair rail (molding) on the wall had dust and dirt on it, the base boards were gross if the dining area is this dirty it makes you wonder what the back of the store looks like. The display case had nothing in it, I'm assuming cakes and ice-cream to go are suppose to be in there. The amount of dust on the awning above the to go fridge needs to be cleaned. Considering this area downtown is fairly new/ up and coming newer attraction area you would think the store wouldn't look like its been open for 5+ years. The store needs some serious TLC. Hopefully this will be addressed and noticeable if we decide to return .