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| - TL;DR Food sucks if you come on a busy day/holiday and only their sushi is good. All important details are capitalized. Read on if you're interested in this long ass story.
Picked this place based on their 4.5* Rating and was extremely disappointed ALOT. Mostly because this place may be a 4.5* restaurant on a weekday where traffic is slow for them, but this was not the case for Mother's Day.
It seems that this is a FAMILY business. You got the dad and the son on the sushi bar, the grandma in the kitchen, Mom, auntie, and daughters as waitresses. Maybe I'm wrong but it was a pretty tightly nit Korean team working tonight.
Why I didn't rate this at least 3 stars?
They ONLY HAVE 6 ACCURATE UP TO DATE MENUS.
We were presented with takeout menus from who knows how long ago but the price difference was from $0-5 which is quite upsetting because we're a family who likes to choose food from the menu that'll get us our money's worth. Also, it seems like they don't have a seperate lunch menu so we were confused as to why some choices had a total of 3 different price points lmao.
This is vey tricky because then it makes me feel like you're being scammed/overcharged. We even asked if they could bring the menu back to us for guests that were going to be late, they agreed to and never came.
SERVICE WAS EXTREMELY SLOW AND INCONSISTENT.
Something that makes me feel very welcome is having at least our tea cups/water refilled; if you don't care to ask if everythings okay, if we wanted to order more, or just acknowlede our existence in general, please learn how to do so for the love of customer service.
The person taking our order was deaf or didn't understand english and got our orders wrong twice, repeated our orders wrong a couple of times, and delivered the wrong orders to our table. This is not a big deal really but if we're waiting for over 30 minutes to order and TRYING to flag a server down, still not having been offered beverages until ANOTHER 15 MINUTES AFTER we ordered. It's fustrating.
We watched at least three tables who arrive AFTER US leave BEFORE us because they gave them attention, their food arrived because they took their orders first, and we didn't exist.
We also had to ask 500 times if there would be anything on the house for mother's day for dessert and everytime... "Let me check for you" MIND YOU WE ASKED AT LEAST 3 DIFFERENT SERVERS. But its okay if you play the waiting game the best fried bananas any of us have EVER HAD came out for us with a side of black sesame icecream topped up with whipped cream. Nice touch!
FOOD INCONSISTENT DELIVERY
I recieved my short ribs an hour after arriving. Tempura udon arrived 30 minutes after that. A TOTAL OF 2 HOURS LATER WE FINALLY GET OUR SUSHI. But hold on. It was only 2 hours and 30 minutes after arriving that we recieve our last few orders and this is when the restaurant has cleared up already. And the food quality was still mediocre.
WIERD TEXTURES
The spring rolls we got were soggy. The tempura was soggy. The fish katsu was crunchy as hell but was 100% frozen and was mushy fish. Softieland. Just don't order anything that isn't sushi here ok.
FLAVOUR LACKING
My short ribs dressd in yuzu and soy sauce supposedly (does not taste a hint of citrus LET ALONNNE yuzu ok) and was very bland. SO BLAND my brother dumped half of the bland soy sauce onto the ribs... Bland and greasy ribs that were 3 more dollars expensive than the takeout menu... tsktsktsk The side dishes were meh but I mean, melon paired with my seaweed salad? Comon start up this new food trend guys.
SUSHI IS 7/10
In the end; the sushi was pretty decent here, AND BEAUTIFULLY PRESENTED OK, which is the ONLY thing I would ever order here and ever recommend until another 5 to 10 years of doing some good work on their cooked food. Come when it's dead so you can taste more of the love, because I see promise in this restaurant with all the different cups and plates as if there wasn't enough for large groups of people.
GET THE FRIED BANANAS! You'll thank me later if you read through all of this ;)
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