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  • I was so excited when this Jimmy John's location finally opened. Delivery was finally an option for our office. It was a good run but over the last several months things have gone down hill. Orders were repeatedly wrong - missing chips or cookies or the wrong drink or no straws or a combination thereof. Sandwiches are inconsistent, ordering the same thing twice in a row and they are always a little different - from amounts of condiments to what seems to be the more common occurrence of 1/2 a head of lettuce filler. Then "freaky fast" deliveries started having times of over 30 minutes. Once at 45 minutes I called and the rude woman who answered the phone told me I would get it, but they were busy - which would have been fine if people in the same building who ordered after me weren't receiving those orders, or even if I had received an apology it would have been better than her attitude. After awhile of getting delivery in the office we realized that online prices were $1 higher than in store prices. It is a clever way of charging a delivery fee without advertising a delivery fee... Until a group realizes that their order just resulted in a $20 delivery free. The final straw and why I will not be JJ's customer anymore is simply because of their recent price increases. Sandwiches raised by about $1.25 with other increases on side items. Word is that the increase was due to the passing of a law to raise minimum wage. OK I get it, but my wage didn't increase and with the increase of prices, tips, etc means over $15 for a mediocre sandwich combo at lunch is ridiculous. The only downside to my life is that I need to be better about ordering lunch from other providers with a little more notice. Goodbye JJ's... it was a decent run.
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