I had an appointment for 8:40am and waited until 9:15 before I was seen. While waiting I was highly entertained by listening to the rant of one of the employees that was upset about who knows what! And listening to the girls behind the desks speak badly and make fun of different clients. After having my x-rays done, I waited another 35 minutes to go over costs. Then I practically begged to be seen in time to pick my son up from school by 12pm.. Needless to say I was late picking him up. The day after I had my tooth was pulled and the swelling went down, I was shocked to find that they left a piece of the tooth in my mouth by mistake. So now I have to consult with them to find out if this will cause issues in the future.. I'm sure this will require another all day visit to the dental office If you don't have 3 to 4 hours to spare, I'd suggest you visit another dentist. But if by chance time is not important to you please be sure, they remove the entire tooth.. I wasn't aware I had to be concerned about that.