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| - I was very excited to check this place out. I really like the atmosphere and decor. The menu seemed interesting. I was there on a Saturday afternoon, and it was not busy at all. We were sat immediately by the hostess, but it took quite awhile for our server to come over. By the time she did, we had decided on what to order. It was simple enough - my Mom got the soup of the day with 1/2 grilled cheese sandwich and I got a chicken dish (I don't remember what it was called). We then continued to sit there and wait, and wait, and wait. Our food never came and our server never even checked back with us. We tried to make eye contact with her in the dining room as she assisted other tables, but she completely ignored us. It became apparent to me she was doing this on purpose because she didn't want to address our food issue. After about 45 minutes, she finally brought our food. No apology or anything. When I asked what had taken so long, she said that there was a shift change in the kitchen and they had "lost track" of our order. She said the Chef would come apologize. He did come over, and he made no excuses - he said that he had forgotten about my chicken after putting it in the oven. That's all well and great, but that's ridiculous. Because they had "forgotten" about my food, it mean that my Mom's soup and sandwich had been sitting there and were served barely luke warm. Other than an apology, we weren't offered any sort of discount or anything. I feel like this is a bit unacceptable, considering it was THEIR fault. I have worked in restaurants, and sometimes you have to bite the bullet. Not only did the kitchen mess up, but our server avoided the situation and never even apologized. I will definitely NEVER go back to this place, nor will I recommend it to other people.
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