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| - My husband and I have stayed here 3 times and have been happy except for the 4th time which was Aug 9th 2012. The last 3 times we got a nice room, new bed, wow! We got put on the 4th floor the last 3 times. The last time we got the 2nd floor, awful awful, I guess the remodel they did didn't make it to the 2nd floor. the bed was like sleeping on a slab of concrete. Our room was over the service, trash area, the trash truck woke me at about 4am! Also, if you want to drink while you gamble make sure you are on the high stakes tables, the cocktil waitresses are soooo rude and scarce around the the video poker and slots. We got told 3 times that wasn't their area. One waitress put her hand up and said I'll be back, never happened! My sister and I tip $2 everytime for a drink, if that isn't enough then I guess we will be going elsewhere. My husband had no problem(he was at the black jack tables) getting drinks. He was pissed however when he came over to check on us and we still didn't have drinks after an hour. He went over to the bar and told them that we needed drinks, finally we got drinks. The next night it happened we complined to the manager, he was awesome! We got service the next 2 nights but they were resentful. So I guess we will be heading back to MGM. more money but at least they have great service.
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