These guys don't seem to be able to keep staff or standards consistently. When we walked in, the young lady behind the counter just looked at us and didn't say a word. She just continued shuffling bagels from one spot in the display case to another. After a couple of minutes, the only young man there, finished texting on his cell phone and came over to ask what we wanted. The food was not bad, just average for any Einstein location and our order was correct. The restaurant itself was in bad need of cleaning, despite there being only four customers there in addition to us. There were dirty tables, dirty floors and when I went to the restroom, I wanted to puke it was so disgusting. I think we are done here. (See Photos)