| rev:text
| - So, when we lived in another state, United was one of the only airlines we could use out of our tiny airport. It was consistent with only one thing: tardiness. Then came the time that my husband missed his layover to his final destination (Hotel + Important Job Interview). He had informed the representative at the first airport that he needed to make a flight and that if he was not going to make it, he needed to switch airlines or drive to another airport (not ideal, but this was an Important Job Interview, remember). They assured him he'd be fine. And of course he wasn't. He was stuck in Newark of all God forsaken places (if you've been there, you know...). after missing his connecting flight. United couldn't promise him a flight until the next day to his southern destination (driving was not an option, too far) that would arrive...wait for it...HOURS after his interview should have started. So he was out the money for the hotel reservation and missed an interview. The airline were not helpful or accommodating. He requested reimbursement for his hotel given it was their fault he missed his flight (see above). They, instead, offered him a travel voucher for some minute amount that was laughable. We swore off flying with UA ever again. And somehow got stuck with them on our latest trip to San Diego. We flew out at 6 am, and were checking our luggage when a Giselle P. tried to give him his tag while he was applying something to his luggage. She sighed loudly and rolled her eyes in front of the other customers. Now, I'm no morning person, and I had no time for this behavior, so I took note of her name. My husband was oblivious, but I was annoyed--even more so when a Spanish speaking male was trying to use the kiosk and she was loudly attempting to "help" him. What I mean is that she was repeatedly yelling, "Where are you going?" When he consistently responded in Spanish, she spoke more slowly, since that would of course help. Obviously frustrated (and again rolling her eyes), she said "I don't speak your language!". I'm not sure how one gets away behaving like this at their employment or what the imminent rush was that this person could not act like a human being. I would quickly be out of a job if I attempted to avoid my responsibilities by simply stating I did not speak someone's language and not assist them (because that's when I find an interpreter or a means to communicate). The behavior toward my husband was annoyingly rude, but her treatment of that man was terrible. I wanted to post this on their facebook page, but you can't...probably because if Pittsburgh's reviews are any indication, it's not a customer favored airline. In the future, I will spend any amount of money to avoid UA.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)