Let me just say that I went here on a Groupon and had the best massage in a long time. This place is up to date on decor. Clean and quiet. The customer service is amazing and the staff is super nice and polite. James was my massage therapist and he is quite attentive and very friendly. I asked for firm pressure for my massage and that is what I was given. The restrooms were clean and the bathroom was decorated nicely. I love when a business has up to date restrooms with decorative tiles on the floor and the wall. Back to the massage....it was totally amazing and I would request James again. He told me where I had certain knots in my neck shoulders and back and what I needed to do to make them better. James is awesome! I had no problem with the Groupon at all and made reservations with a credit card in advance. My card was not charged at all. They only need it in case you cancel and I have no problem with that. I would definitely go back to elements massage and ask for James as well!