Overall the customer service was nice but they're delivery of services was poor.
I had went in with a cousin to get her eyebrows done and what she got was a poorly rushed wax for $10.
As we went in, the main waxer was doing nails and we waiting shortly. She finished, took my cousin to the back to do her eyebrows and as she did that, the customer she had just finished helping began to complain about her poor nail polish job. She started crying and I sort of felt bad but at the same time, it seemed like she was being dramatic. Another worker had come to assist the cryer and she told her they'd remove the polish so the worker goes to the back to inform the main lady and from there, I'm guessing she rushed through the wax. My cousin came out with stray hairs and no soothing lotion. My cousin was pissed. She paid and left and we've vowed never to go back.
Each service should be done carefully and to the best of their extent.