Decided to give Ocotillo another try, and although the ambiance and overall decor concept is undoubtedly hip; the service and food were equally as lackluster as our first experience.
We had a 15-person reservation for a friend's birthday at 830pm. It took 20+ minutes for a server to take our initial drink order, and the service was consistently as bad throughout our entire meal.
The food is OK. The Roasted Cauliflower had to be sent back to the kitchen when it arrived to the table cold. However, once it was above room temperature, the flavors tasted delicious. Also ordered the Crispy Falafel Burger - good!
Make sure you have at least 3 choices for wine because they're likely to be out of a couple of them.
Would love to see this place get better!