My first experience was a positive one.
Read reviews on Yelp and called for an appointment. They were able to see me the same day and I found the office comfortable with the feel of a small town/neighborhood doctor, which I was looking for.
Too many doctors today work for chains and push their patients through the visit with minimal effort to engage in a personal connection with their patient. Not here!
I met with Doctor Lance Williams who introduced himself as Lance and then took time to learn about me and my family. He was friendly and professional. Even taking time to chat with my fiance about Disney (refering to the shirt she was wearing) and inquire about our family.
Gilbert Family Eye Center made me feel welcome and at home. I would recommend this office to anyone seeking an alternative to the cookie-cutter chain run stores that have the ambiance of a food court rather than a local doctor.
As for cost, I found their price comparible to most and with my insurance I walked in and out (with a new pair of glasses) after a co-pay of only $10.