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  • Time has not been kind to this Cold Stone Creamery location. For a while, it was the next great thing - there always were long lines of families anxious to get their butterfat and sugar fix. The buzz has faded and now those same families flock to the local froyo joints to get their frozen dairy fix. I stopped by this weekend while shopping at Greenway Station and found the store devoid of patrons. I know it's been a long, cold winter, but we Wisconsinites love our ice cream and Babcock Hall was standing room only when I visited later that same day. So why does my ice-creaming loving family now generally eschew Cold Stone? * Texture - I really prefer a firm scoop of ice cream and that's not what you get at Cold Stone. The texture is far too gooey for my liking. It's not terrible, but I much prefer the denser texture of the product at Babcock Dairy or The Chocolate Shoppe any day of the week and twice on Sunday. The other textural problem is that Cold Stone ice cream melts too fast, so bring a gross of handi-wipes when bringing the kiddos here. * Flavor - The ice cream here is too sweet. At Cold Stone, it is all about excess, whether it be about the butterfat content, the sugar content or the oversaturated flavorings. Again, it's not terrible, but it's just not my cup of tea. * Serving Size - The theme of excess carries over to the over-the-top serving sizes. While I am not a huge fan of froyo, at least I can control my serving size when I visit the near-by Menchies or Orange Leaf. In addition, while I'm on the topic of serving sizes, can I just add that I detest the cutesy "Like It", "Love It" and "Gotta Have It" serving size names. * Service - When the place first opened, the staff was energetic and responsive. I admit it was hokey, but I kinda liked the dorky songs they sang when you left a tip. But now, a trip to Cold Stone is more like visiting a gulag. Leaving a tip rarely triggers a response, much less a chorus of "Ice cream, baby" sung to the tune of Ice, Ice Baby. My other pet peeve is that the tables always seem to be sticky, thanks to the soupiness of the ice cream. It's really kind of a depressing place to visit now. * Pro tip: If you have a peanut allergy, have them clean the stone before they mix your ice cream or you risk cross contaminating your treat. (I learned that the hard way.)
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