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  • Unfortunately I have to severely drop my rating of the Nurture Salon after showing up this afternoon for my pre-booked haircut appointment and being informed that my stylist decided to leave early, so wasn't there, but I could reschedule if I wished. I also didn't see any other stylist present in the salon at this time--just the receptionist. After my wasted 1-hour round trip drive and payment of a $5.00 tip for 15 minutes of valet parking (It wasn't the valet's fault, so why should he be penalized for my misfortune?!), I found a voicemail on my cell phone informing me that my stylist had left for the day, and I could reschedule or try another stylist if I wished. Nothing was said on the phone or in person about any family emergency or other legitimate reason for a sudden departure by my stylist and abrupt termination of my appointment. As for rescheduling, I told the receptionist, "No thanks!" With that lack of customer service reliability, I will either let my long hair grow even longer for a time or take a chance on a stylist on the ship I will soon be boarding.
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