We purchased a used Class C Motorhome from Irene Eckles on 6/28/2014. We live in NJ and performed the entire transaction via email, telephone calls and photo exchanges. Irene was on top of every detail throughout the course of our transaction. Any concern I had about the condition, Irene ran out, took a photo and emailed me a picture right away. Other reviewers talk about poor maintenance but we received a +100 page detailed maintenance log for our vehicle when we purchased it and I can say from my personal experience and proof that El Monte meticulously maintains their coaches.