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  • What an awful experience. Staff was super helpful when they sold me the highest price rv antenna amplifier fully knowing we were going on 30 day vacation. Never once mentioning if it didn't work I couldn't return it after 15 days. Well amplifier didn't work At all so upon my return to town on day 30 I went to Best Buy. To have sales clerk assure me I just needed to swap it out, finally advising me I am outside of return policy. Spoke with Manager - an unfriendly woman who told me nothing she could do regardless of the original sales situation. Interesting.... if I bought the product between October 29th and Christmas I have 75 days to return a defective product--- Now I am stuck with a credit at a store I don't want to shop at again. These bad sales practices and total lack of concern will soon go the way of circuit city..... good riddance and good luck finding a job to this team at camelback location
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