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  • We enjoy the Gilbert Backyard Taco, and thought that we would give dinner at Backyard Taco Mesa a try. Wow, what a difference in locations! This location is in a rough area of town. It is sparsely lit, with lots of foot traffic in the area. There is no drive-thru here, which was disappointing. The shop itself was small and very busy. I noted that there was outdoor seating in the front, and also on the east side of the building. The parking lot was small, dark and congested. The interior was busy, and was a disorderly, hot mess. If it is busy, you will have a hard time walking in. The line goes from the ordering counter out the door. Once you order, there is really nowhere for you to go. So everyone is still standing in the ordering area. This also happens to congest the area in the back corner where folks are trying to get to the salsa bar. When it was my turn to order, the gal at the counter walked away. I was not acknowledged, and just stood there like a dummy. A man who struck me as the franchisee or manager asked if I had been helped. I said I had not, and he asked me what I would like to order. However, he just walked over to the girl who had left me in the first place, and told her my order. They squabbled for a minute over things she had to do first, then she approached the counter. She asked again what I would like. I ordered two al pastor quesadillas, an order of chips and salsa, and two drinks. She then tells me that the card system is down, and she has to write down my card number and charge me later. I should have said no and walked away, but I felt obligated at that point. I asked her about the destruction process once the charge was entered, and she did little to dispel my worries. My food comes out rather quickly, but no drinks. I tell the gal I had two beverages, and she snaps at me to go to the drink counter and someone can get them. The only person there is the owner/manager guy, who I will say was very personable and took care of my drinks. (Not before asking "No one got your drinks yet either?") I got home with my food, which was underwhelming. I don't know that I would call it a quesadilla, because I'm pretty sure that there was zero cheese. It was more like a larger sized taco, with fatty al pastor with too many onions and abundant cilantro. But even the cilantro couldn't help this flavorless, ill-cut meat. Also, I'm pretty sure I got the bottom of the chip bowl. I had ONE whole chip and a bunch of small pieces I could eat with a spoon. While it's hard to mess up drinks, and the diet Coke was normal, my Jamaica tasted as if double the powder was put in by mistake...so sweet! I had to transfer cups and add water. I would not likely visit this Backyard Taco location in the future. And please, cross your fingers for my credit card information's safe and thorough destruction!
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