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  • Still overall this place has horrible service! Upon arriving we are told there is a 40 minute wait, however open seating at the sushi bar and full menu available. Apparently the sushi bar is the new Starbucks as a gentleman was taking up 2 spots, one for his food and other for his laptop. But we were able to get a seat. Matthew ended up being our server, and wow he must not have been enjoying his day. First thing he told us was that happy hour is ending and we only have a few minutes if any to get our orders in. Wow thanks man, we just sat down. The hilarious part is my previous review talked about being ignored by the server, this time my mother was ignored. He took my drink order but didn't ask my mom if she wanted anything. He returned and asked her finally if she wanted anything. He took our order for an app and 2 entrées. Apparently he also doesn't know seat numbers at the sushi bar as both runners for our app and entrées asked different parties at the bar if it was their order. The runner asked everyone at the sushi bar if the potstickers were theirs, and the runner for the entrées asked the couple next to us. How hard it it to deliver food to numbers seats? The only sign of hope this dam restaurant has is Oscar (I think that is his name) at the sushi bar. Though we never ordered anything with him nor did we get sushi he kept checking in on us asking if everything was good. Having conversations with us, ect. Very nice guy and should replace the servers I have had the unfortunate dealings with. I even told him his service is friendlier and better than our servers. Again FSM Kona is light years above and beyond it terms of service over this location. Food is great and Oscar at the sushi bar are the only reasons you may even want to try this place.
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