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| - Here's what I shared with Cirque admin, let's see how they respond:
Our group of 12 attended the show on Saturday, Jan 28th. I am writing you as a dissatisfied customer. One of our group has epilepsy, and we clearly understood the disclaimer on the ticket that strobe lights will be used "DURING" the show, and she was willing to attend in that she had the choice to control the environment by closing her eyes if need be. What we did not expect is a BARRAGE of your talent with HIGH intensity strobes to attack us upon entering the theater, and after repeatedly pleading with them to "STOP", "STOP", and get out of her face....they kept getting closer. I realize this may have been confusing for them in that we were playing along, but trust me we were not. I finally needed to push her out of the way and physically get in front of her to explain to them why that was not acceptable to keep going when we clearly said STOP. I also talked to an usher, but realize they are most likely not empowered to make a chance. Hence, I am writing you with this information.
I feel you may need to address your pre-show activities with your staff. Although we ended up staying because we paid over $300 for these 2 tickets and were with a group of co-workers, I assure you the rest of the show was ruined by this 30 second situation. The only reason we didn't walk out and eat the $300 was because we were there with clients we took to the show.
I will NEVER recommend this show to anyone not only based on this experience, but also because it was a merely a glorified MJ impersonator with horrible loud acoustics and barely the usual talent of other Cirque shows we've seen. We went in knowing their was bad reviews about this show, and was underwhelmed by the performance. I realize you are riding the coattails of other more entertaining Cirque shows, but I feel you are doing your patrons a disservice and robbing them worse than the penny slots in LV. I plan on sharing this review on sites such as TripAdvisor so other patrons are clear what they are paying for if they choose to buy tickets for this show.
https://www.tripadvisor.com/ShowUserReviews-g45963-d4173939-r456663842-Michael_Jackson_ONE_by_Cirque_du_Soleil-Las_Vegas_Nevada.html#
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