Thank goodness I found this place!
My over the counter microwave died on me and I was not looking forward to paying 280.00 to replace it.
I only spoke to the nice lady in the office and she was very professional and made me feel welcome.
She told me I could drop off my microwave and save myself the trip charge and I would get a free estimate.
Well heck, I couldn't pass up that deal so I dropped it off and boom two days later it was fixed!
I am unsure as to why such low ratings from some people here but MY experience was great and the price was definitely right!