They showed up late. They tried to charge us for 15 minutes earlier then they actually started. It took them 10 minutes to get out of the truck after parking. The driver came in with a bad attitude and was very argumentative. The crew had 3 people and only 1 guy was actually working. We had everything ready to go in boxes and the driver decided to cancel the job on us. The driver was very hostile. They told us we would get a refund. The customer service said we were not getting any refund at all. After taking legal action we got our refund back. This was the worst experience ever