Checkin process was quick and easy. Lobby was lovely enough and clean. We got to our one bedroom suite late Friday (11:00) but upon setting up the pull-out, we found there were no extra sheets. We called down for some to be sent up. They told us they were doing laundry and would bring some up when they could. We knew they never would just by that answer so we pulled our extra top sheet and blanket off our bed to accommodate the kids. Sure enough, sheets were never brought.
On a positive note, I felt the room was clean and comfortable. We had a handicap room so the shower had an extra seat in it which made showering a little awkward.
The a.m continental breakfast was just ok. We got down there around 9:15, prime Sunday a.m rush only to find the hot food to have tasted like it had been sitting out for quite awhile.
At checkout, we told them about our sheet incident and they took 20$ off our bill without hesitation. I would also like to say, they spent 15 min the night we checked in, looking for a toothbrush for me!!