Absolutely will not come here again. The worst customer service in Waxhaw. I have tried on two separate occasions to eat here, and I've learned my lesson. First time, I ordered wings for pickup. They put my order in and I went to go pick them up in 30 minutes. They told me they didn't have any chicken and I'll have to get something else. WHY DIDN'T YOU TELL ME THAT IN THE FIRST PLACE?
Second time was today, I ordered 20 wings medium and hot and I received 9 wings - mild and hot. Not at all what I ordered. I called them and the girl told me to come get the other 10. I only get 30 minutes for lunch and they wasted all of it. I told them I wanted a refund and they told me I had to physically come in to get it. They refunded me $11 off of $22, which they absolutely should have refunded the whole thing. So when I realized they only refunded me half, I went back in. The girl told me she couldn't and that the owner only approved an $11 refund. She told me I got 10 wings, so I should pay for 10 wings. First of all, I got 9 wings. Second of all, they were the wrong flavor. She told me they don't have medium flavor. THEN WHY DID YOU TAKE MY ORDER FOR MEDIUM?? She refused to give me a full refund and I told her I would not be back, nor any of the countless people that ask me what's a good restaurant in Waxhaw. Absolutely horrible way to treat a customer that you've messed up their order and wasted their time.