wow so all of the previous reviews were right on the mark. I wish I would've been able to read them before i took my child to see Dr. Dickinson. She is rude and so is her front staff. Originally they could not do anything or answer any questions without talking to her first. That was the first red flag. I told her my child is extremely afraid of needles and asked if we could give my daughter the nasal spray for the flu vaccine rather than the shot.....I let her convince me to try and it would be ok....it was not ok and she pretty much held her down and gave it to her. I still continued to stay there thinking Dr. Dickinson is rather militant but really that's not the correct word for her. She's mean. She tries to talk way above your head and you'll walk out thinking...what just happened? So anyways, I finally decided to switch when she messed up my daughter's prescription twice. They were both written wrong and she increased the dosage when we clearly discussed leaving it the same til she gained more weight. It's a prescription for hyperactivity. Not something you really want to play around with. I called later to see about the medical records being transferred over and the lady sighed into the phone loud as if to say she didn't want to be bothered. I'm so done with that place. Don't take your child there please go somewhere else. I attempted to transfer my children over to Providence Pediatrics Ballantyne. I'll leave my review there.....good luck with that! What ever happened to good customer service??!! i'm not asking for anything complicated!