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  • Horrible horrible horrible customer service. I wouldn't recommend their services to my worst enemy. They are incompetent and lack knowledge. I had an alignment done on the car after a major suspension overhaul and they tried to tell me my parts were worn out and couldn't get it into specs. The alignment they performed was tolerable for a few months and then I noticed my inner tires were wearing unevenly. Brought it back in since the alignment had a year warranty. I drop the car off and get a call 15 minutes later blaming me for replacing more suspension parts and my warranty was voided now. I went back into the store and politely told them I hadn't replaced anything after the initial alignment was performed. The tech continued to blame me and even called me a liar once. After a bit more uncomfortable arguing they agreed to finish the alignment. Once it was completed I had the guy at the register to never bring my car back to there store. I brushed that comment off and drove the car home with a new violent pull to the right. The tech mustve intentionally ruined they alignment due to little bitch syndrome. Had to bring my car to a friend and had the alignment fixed and within almost perfect specs. They had no reason to treat me like a criminal when I was clearly a paying customer! Screw these losers, I hope they lose their business and someone better moves in like discount tire. Everyone that lives in Mtns Edge should steer clear of this crap tire shop. If you value your car, don't bring it here.
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