We took our little Scottish Terrier puppy, Cosmo, in for her first grooming session this past weekend -- and it was fantastic! The shop itself is super cute and clean, and the staff was both very responsive and friendly.
We did hit a little bit of technical difficulty trying to use the online system, but the message I left was returned within a few hours and we were able to (eventually) get everything booked online.
It was a bit nerve wracking to not talk with the groomer directly, but I brought in pictures of the type of cut we were looking for, and the store had a few 'examples' boards of cut lengths for us to look at, which was super helpful. Overall - our pup came out looking like a gem, and we will definitely come back again!