rev:text
| - My husband and I are having a hard time figuring out why this restaurant is so busy (at least on Friday and Saturday night). It must be because of the paucity of decent restaurants in the South Hills. On our last, and what will probably be our last, visit, we ordered two apps, two entrees and a beer. The Bang Bang Shrimp and the beer were, according to my husband excellent. That's where the good ended. My Wagyu Beef & Ginger Potstickers were a gummy mess. The filling was good, the toppings were good, but the wrappers - yuck! They tasted like they had been in the steamer all day. When I pointed this out the manager, he said they were pan fried. Yeah, right. Maybe pan fried and then reheated in the microwave. On to the entrees. I ordered the Spicy Tuna Bowl. The tuna was ice cold, right out of the fridge cold. There is an asterisk after the name of this dish on the menu which says: *These items are cooked to order. Now wouldn't you think this would mean the food would be hot? The manager argued with me about that one, too. In my opinion, if it's not going to be hot, it should be warm or room temp, not ice cold. The rice was hot, the avocado looked good but the star of the dish was awful. My husband's Ahi Tuna Steak with lemon butter sauce was a disaster. He ordered it cooked medium; it looked raw inside but was still cold at the center. He said he'd never tasted anything worse than the sauce. His broccoli was mush. We each had one bite of our food and then waited for the server to reappear, which took a while. The manager comped us on everything but the shrimp app and the beer, but really at that point why bother to charge us for anything? We had a coupon for the shrimp, and he still charged us for the beer! A comment on the service: our server was nice and friendly and competent, but they need to up their game when training. We had the dishes from two apps and bread and plates sitting on our table. The runner who brought the entrees set our dinners down on the corner of the table and left without taking anything with her. The server and manager did offer other food, but at that point I just wanted out. It will be a long, long time before we even contemplate going there again.
|