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| - About a week ago, I went into a studio to have some family pictures and individual pictures taken. 60 pictures took roughly 10 minutes, no direction, no posing, all done by the manager! The pictures were terrible, to say the least. When we decided to walk away with nothing, the photographer decided to do a re-shoot of the family pictures only. They were ok, and with the promise of photo shopping some issues on almost all of them, we bought the 12 pose package. We received the pictures and not one was photo shopped, as promised, to get him the sale. The cropping was terrible, where 2 members of a 4 person picture were cropped OUT of the pictures. Needless to say, we returned, furious at the flat out lies a MANAGER told us and demanded correction. The manager/photographer seemed disinterested through the entire experience. The pictures returned to us, although corrected, were NOT the ones we had chosen and some were STILL not corrected! It gets better... We finally got the calendars/photo books in! Every single one of them is the misprints and errors that HE didn't fix the first time, and in the calender, one of the pictures is crooked! Do they have a QA department review this work because they obviously also refused to do their job. $200 in pictures later and what I got was a major disappointment. If I could get a CASH refund, I would go elsewhere, but I guess that's how they get to keep your money after dishing out less than quality pictures for an over inflated price tag. Now I have a lot of pictures that I cannot distribute because of the poor quality I have received. Needless to say, I am not satisfied, and I would never recommend this portrait studio to another person.
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