I have been here multiple times and have always been satisfied, feeling the price is fairly well met with the service, experience, and good quality. But tonight was a major let down...
Where are the plates?! The lines are worse than ever and every spot where there are usually plates are completely empty. As soon as more come, people grab 2-3 because they don't know if they'll find some next time they get in line. Normally a big fan, but this is unacceptable.
Besides that, the people working are hurrying and responsive to any requests asked by customers. They're polite when having to push carts through crowds and I appreciate how hard they work. But I am really let down about the longer than average lines and wait due to the plate fiasco. The food is still top quality, which makes it all that much more disappointing to wait.