I give Charlotte Douglass Airport a 3 right now because it sucks going to pick up people because of the new construction of the new parking levels. You have to catch a shuttle they will not let you walk and you wouldn't want to anyway. Make sure you pay attention to what lot you are parked in and what shuttle you need to get back. The parking levels will not be completed until Nov. 2014. It will be nice when they do finish and much easier to pick up people again.