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  • Yep 4 stars to 1 star... new owners need a dose of reality. If the Burrito Bandito website has your store number and address on there still you would imagine that they are the same owners. I guess not. The new owners have different prices different menu items and different customer service skills. As I mentioned in my previous review, I have been eating BB since day one... the day they opened. Yesterday was my last day there EVER... Me: "Do you deliver still?" Her: "Pssshh.. we have for the past 9 months!" Me: "bummer the website did not mention that" Her Blank Stare Me: "Can I have the 3-way chimi, not the combo, with guac? " Her:Rolling eyes.... "That would be a burrito" Me: "I would like it deep fried, Unless the Chimi combo is cheaper? " Her:Rolling eyes..."Huh.... ummm... its a few cents cheaper" (burrito is 4.99 chimi combo is 6.99) Me: "Ok I will have the burrito deep fried with guac on the side." Her: blank stare Me: "I would alos like the kids meal taco" (supposed to be a mini taco, 2 banditos rice and beans) Her: blank stare Me "I would also like the #6" Her: Huh...what else? etc.... 4 more customer come in and order and she was as rude to them as she was me. Not a smile the entire time. I get home: SURPRISE The chimi had no guac on the side... it was inside and the kids meal had NO banditos...So I call... Her: The kids meal does not come with banditos. Me: The website shows...and I read it to her. Her: That is the other store only. Me Then why is you phone and address on there? Her: The owner will not remove it... Me: Ok but you still shorted me my...nevermind....CLICK YOU JUST CAN'T FIX STUPID!!
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