I've visited this store a handful of times and every single time I am disappointed! This is the LAST time I will ever visit this store. The entire staff stands around and gossips with each other rather than greet and assist. I walked the entire store looking for a particular item and watched 3 different people stand around and watch me. Starting to compare this store to Walmart in its customer service. Do yourself a favor and head to Sephora where the ladies/men know what customer service is!